Moving scams can be a nightmare! Getting stuck with a moving company that has no concept of customer service, overcharges, damages or loses goods (just to name a few failures) is probably not at the top of your list for things you’d like to experience. It’s annoying, at best, to deal with a moving company that doesn’t give you the bottom line when you acquire their services. We entrust our worldly possessions with our moving company’s when we need to relocate and if we don’t make the right decision about movers, we may never see our valuables again. There are a few simple rules to follow when making a decision about which moving company to hire.
Always remember to thoroughly research the moving company you are considering in order to get an accurate idea of what type of business practices you are entertaining. You can check online to be sure that they have all of the necessary licenses and permits required for moving. Make sure your moving company is registered with the FMCSA, the Federal Motor Carrier Safety Administration, if you are crossing state lines for your move, as well as checking to make sure your moving company displays its U.S. DOT number and MC (Motor Carrier) on their website or in their advertisements. Another thing to remember is to study your “Your Rights and Responsibilities When You Move” and the “Ready to Move” brochures, both of which must be made available by law by your moving company. If they are not readily available, the business is probably not the best choice. Don’t forget to check the BBB and protectyourmove.gov to ensure that your moving company is a legitimate accredited business. Another helpful hint is to check for the ProMover logo to see if your company qualifies as a “professional” moving company. It’s also good to brush up on some moving terminology.
Remember to get it in writing! It is quite important to obtain an estimate in writing; all movers are required to do this by law. The BBB states that, “No legitimate mover will offer to give you a firm estimate on-line or over the phone.” This statement should be taken seriously; you could end up being bullied into paying a lot extra on moving day if you don’t demand to get your estimate in writing. It is against the law for the movers to charge anything over ten percent over their non-binding estimate, which is their educated guess on the price of your move. Words are cheap when spoken, but worth scores written down. Similarly to my next point; write down the conditions of your goods before they are loaded and moved onto the truck, as well as the condition of your goods after they are loaded into your new location. You can’t tell the movers they damaged your goods without any proof, this is why the customer always signs a completed Bill of Landing, which is a receipt for the secure transportation of your goods.
Don’t let a scam happen to you! If the price seems too good to be true, it is most likely a scam and will end up costing you more in the long run anyway. You should also check other reviews of the company to hear some other people’s experiences with them. Following these few simple tips will definitely help you decide on a reliable, trustworthy and professional moving company.